Case Study: a leading CRM and data analysis provider achieves 3X account-based sales growth with Trantor IT support

a leading crm and data analysis provider boosts account-based sales 3x with Trantor

The customer, a leading CRM and data analysis provider, faced the challenge of needing complete, nimble IT management for its data center stack to diagnose and fix problems proactively without affecting business. Their requirements included managing hardware, virtualization, storage, and network, along with internal software and security. Vendor Trantor provided an IT support solution to address these needs.

Trantor's solution involved executing service delivery management, implementing security controls and patch management, and providing 24x7 support desk monitoring. This approach resulted in a 3X increase in account-based sales for the client, an expansion of their customer base through uninterrupted services, and an increase in global marketing reach.