Case Study: The AA achieves successful ghost broking fraud prosecution with TransUnion TruValidate

The AA Insurance Prosecutes A Ghost Broking Fraud Ring

The AA Insurance was facing a carefully organized ghost broking fraud ring that incepted and quickly cancelled 83 motor insurance policies over two years, making the activity difficult to spot through conventional fraud checks. Using TransUnion’s TruValidate fraud solution, particularly Device Risk, The AA needed help uncovering why the suspicious policies were being opened and closed and whether the same actors were behind them.

TransUnion’s TruValidate Device Risk, combined with insights from the peer community, linked the applications to just two devices and helped reveal the broader fraud pattern across multiple insurers. The intelligence was instrumental in building the legal case, leading to the arrest and prosecution of a five-member ring, with three guilty pleas and one conviction for fraud, while also helping protect The AA’s reputation and anti-fraud operations.

The AA

Stephanie Driscoll

Fraud Operations Manager