TransUnion
49 Case Studies
A TransUnion Case Study
SG North, a game publisher facing heavy chargebacks, fraudulent virtual-goods purchases, and repeated terms-of-service violations across its MMO sites, needed a stronger way to manage fraud than its many in-house programs. The company selected TransUnion’s iovation Fraud Prevention to protect players and stop abuse without slowing the gaming experience or requiring PII.
TransUnion’s iovation solution gave SG North device reputation, shared fraud intelligence, and real-time risk evaluation, allowing the team to detect hidden links between devices and accounts and block repeat offenders. Within months, SG North shut down more than 1,000 fraudulent accounts, stopped fraud across multiple gaming sites, and was able to make real-time decisions after the integration.
Daniel Noss
Game Operations Manager