Case Study: Global Electronics Retailer reduces fraudulent online shipments by 25% with TransUnion

Online Retailer Reduces Fraudulent Orders By 25%

Global Electronics Retailer, a global seller of electronics, software, and services processing more than four million online transactions, faced constant fraud pressure from international fraud rings targeting high-value orders. To strengthen its existing fraud controls, the company turned to TransUnion’s device intelligence and fraud prevention capabilities to add a device-based layer of risk analysis that its previous tools could not provide.

TransUnion helped Global Electronics Retailer link fraudulent accounts and devices, monitor device characteristics, and fine-tune business rules to reduce manual reviews. The result was a 25% reduction in fraudulent online shipments, faster fraud reviews, improved operational efficiency, and stronger fraud detection without adding staff.