Case Study: European Mobile Phone Retailer stops fraud rings and saves £17,000 in one month with TransUnion

Mobile Phone Retailer Stops Fraud and Saves 17,000 GBP

European Mobile Phone Retailer faced rising fraud from fake identities and sophisticated fraud rings targeting high-value handsets and tablets, leading to churned contracts and product losses. The retailer turned to TransUnion for device-based intelligence and real-time fraud prevention to investigate suspicious applications and uncover hidden connections among accounts, devices, and locations.

TransUnion’s solution helped the retailer identify fraud rings by linking transactions to shared IP addresses, ISPs, and devices, then flag high-risk orders for review before shipment. The results were significant: the retailer saved £17,000 in one month, shut down a major fraud ring, reduced churned contracts, and approved more legitimate orders faster.