Case Study: LeoVegas reduces bonus abuse and fraud losses with TransUnion's iovation FraudForce

LeoVegas Blocks Bonus Abuse with iovation

LeoVegas, Europe’s game tech and online gambling company, was struggling with bonus abuse from new players, false account takeover claims, and other policy violations that were driving fraud losses and slowing manual reviews. To address this, LeoVegas turned to TransUnion’s iovation FraudForce, using device recognition to quickly identify suspicious accounts and reduce the impact on honest customers.

TransUnion’s iovation FraudForce was integrated seamlessly and became the first tool used in fraud investigations, helping LeoVegas permanently block devices tied to abusive sign-up behavior and better assess account takeover complaints. The solution also expanded into LeoVegas’s sports betting division, improving fraud detection and giving the team a more proactive way to separate good traffic from bad, with initial results described as surpassing expectations.

LeoVegas

Mitchell Willoughby

Risk Control Operations Manager