Case Study: The Olympia Organization achieves higher collections success with TransUnion TLOxp

How One Debt Veteran Supercharged His Collections With TransUnion’s TLOxp

The Olympia Organization, a small debt collections and debt-buying firm, needed better contact data to reach consumers and improve its letter campaigns. Founder Bob Adkins turned to TransUnion and its TLOxp solution after struggling to find accurate addresses and phone numbers through other services.

TransUnion implemented TLOxp to provide frequently updated data and flexible, usage-based pricing for the small business. The result was a jump in good-address rates from about 37% to 89.9%, helping The Olympia Organization recover payments more effectively and even re-deliver roughly 50% of previously undeliverable mail.

The Olympia Organization

Bob Adkins

The Olympia Organization