Case Study: Forrester achieves 321% ROI and saves over $8 million with TransUnion's iovation Fraud Prevention

Forrester Reports 321% ROI for Fortune 100 Company Using iovation

A Fortune 100 financial services company issuing credit cards was experiencing high fraud rates and an excessive number of false positives in its online channel, which created a labor-intensive review process. Their challenge was to find a highly effective and efficient solution beyond industry best practices. They turned to the vendor TransUnion and its iovation Fraud Prevention service.

By implementing TransUnion's iovation solution, which leverages a shared network of device reputations, the company identified 43,000 fraudulent applications in the first year. This allowed them to reduce fraud losses by catching applications earlier and significantly cut down on false positives. The investment reached break-even within just six months. Overall, TransUnion's solution saved the company over $8 million in two years, achieving a risk-adjusted ROI of 321%.

Forrester