Case Study: Leading Financial Institution achieves 10% Book of Business Growth with TransUnion Express Portfolio Review

Financial Institution Uses Express Portfolio Review to Apply Appropriate Treatment Strategies

Leading Financial Institution, a mid-sized California-based lender, needed a faster, more efficient way to assess credit risk across its portfolio and identify growth opportunities while reducing loan losses. Its manual review process was time-consuming, resource-intensive, and made it difficult to quickly gauge risk, target the right customers, and stay compliant. TransUnion’s Express Portfolio Review was brought in to help.

TransUnion implemented Express Portfolio Review, an online self-service tool that helped the institution analyze portfolio data, identify risky accounts, and spot strong customers for credit line increases and upgrade offers. The lender used the insights to improve portfolio management, support board and regulator reporting, and streamline reviews. As a result, the institution reported a 10% increase in its book of business, while also improving efficiency, customer retention, and compliance.