Case Study: Metro Logistics achieves shorter truck waiting times with Transporeon Retail Time Slot Management

Metro Logistics reduces truck wait times by up to 40% with Transporeon Group

Metro Logistics, responsible for warehouses for METRO in Germany, Austria, and Switzerland, faced significant challenges with incoming goods. They had no visibility into carrier delivery times, which caused severe truck waiting times, peak morning congestion, and costly demurrage claims. To address this, they turned to vendor Transporeon and implemented its Retail Time Slot Management service.

The solution from Transporeon connected six warehouses to its platform, allowing carriers to independently book time slots online. This provided real-time visibility into delivery statuses and digitally monitored all trucks. As a result, Metro Logistics considerably reduced average truck wait times, significantly cut logistics costs and admin work, and gained an objective way to evaluate demurrage claims. The program saw high carrier acceptance, with 90% now booking and adhering to their time slots.

Metro Logistics