Case Study: Knauf achieves transparency up to the last mile with Transporeon Group

Knauf - Customer Case Study

Knauf, a leading building materials manufacturer, needed a more efficient way to manage high-volume logistics across Germany, where it handles around 700 shipments a day. Its manual freight management processes, based on phone, email, and fax, caused delays, limited visibility, long truck waiting times, and slow handling of delivery documents. Transporeon Group provided support through its transport assignment, time slot management, and mobile order management solutions.

With Transporeon Group, Knauf digitized transport assignment, ramp scheduling, and delivery tracking. Carriers can now book loading/unloading slots, trucks are tracked in real time, and delivery documents are handled digitally with photo capture and signatures. The result was better customer service with accurate ETAs and alerts, faster turnaround times at docks, lower freight costs through day-by-day carrier allocation, and improved quality management through real-time shipment data.

Knauf

Kurt Münk

Head of Freight Management