Case Study: DHL Supply Chain achieves real-time shipment visibility with Transporeon Group

DHL Supply Chain cuts truck waiting times by up to 40% with Transporeon Group

The customer, DHL Supply Chain, faced a challenge providing real-time visibility for its urgent, same-day medical and tech sector deliveries. Their manual, call-center-based process lacked automation and shipment tracking, which a major client demanded they innovate. The vendor, Transporeon Group (then operating as Slickss/SupplyStack), provided an automated transportation management solution to address this.

Transporeon implemented a complete end-to-end automated system for DHL, replacing manual processes with proactive monitoring and accurate ETA calculations. This provided full transparency from order to delivery and created a valuable log of all actions. The solution was so successful it became the default system for all new customers in DHL's service logistics organization, reducing waiting times for trucks by up to 40% and cutting process costs by up to 30% for the vendor's broader client base.

DHL Supply Chain