Case Study: Forbes-Hewlett Transport achieves fleet visibility and faster service with TransPlus

Forbes-Hewlett Transport scales from 15 to 100 trucks with TransPlus

Forbes-Hewlett Transport, a freight solutions provider, faced significant challenges with its manual, paper-based operations. The company struggled to track its fleet and provide customers with timely delivery updates, relying on disparate software that created operational silos. To address this, Forbes-Hewlett turned to vendor TransPlus for its transport management system (TMS).

TransPlus implemented its TMS, which provided extensive integration and EDI functionality, streamlining operations and reducing user errors. As a result, Forbes-Hewlett grew its fleet from 15 to 100 trucks while only increasing its operations team from 4 to 6 staff. This 6x growth in fleet size was supported by a major reduction in time per support incident and provided complete visibility for tracking, allowing for proactive customer communication.

Forbes-Hewlett Transport