Case Study: a leading carbon black supplier controls carrier costs with Transplace

Leading Carbon Black Suppliers - Customer Case Study

A leading carbon black supplier, which produces a powder used in various industrial applications, faced significant challenges in securing cost-effective and reliable carrier services. Due to the nature of its product, which leaves a difficult-to-clean residue in trailers, many carriers were reluctant to transport it, charging premium rates and hefty fees. The supplier also struggled with an outdated internal rating engine and freight payment process that hindered carrier bids and daily shipment execution. They turned to the vendor Transplace for a solution.

Transplace implemented its customizable Transportation Management System (TMS) to automate daily shipments and carrier bids, narrowing the carrier pool to those willing to haul the product at a reasonable cost. The TMS managed order processing, optimization, tracking, and freight allocation. Transplace also took over freight audit and payment. The results included static year-over-year cost-per-pound, vastly improved data visibility, and greater control over carrier sourcing and costs, allowing the supplier to efficiently manage its supply chain.