Case Study: Intertape Polymer Group improves e-commerce shipment visibility and automation with Transplace

Intertape Polymer Group - Customer Case Study

Intertape Polymer Group (IPG), a manufacturer of packaging products and systems, faced a significant challenge in meeting the demanding logistics requirements of a major e-commerce retailer. IPG needed to ship water-activated tape directly to numerous fulfillment centers with next-day expectations, but struggled with forecasting, production, and managing its multiple third-party logistics (3PL) relationships. They required a partner to provide velocity, better linkage between 3PLs, and advanced shipment tracking.

IPG turned to its long-standing partner, Transplace, and leveraged the Transplace TMS. The solution provided critical visibility into shipment statuses The partnership, which included efforts to automate processes and reduce manual work, has positioned IPG to better handle disruptions using Transplace's predictive AI to proactively manage inventory and mitigate supply chain delays.

Intertape Polymer Group

Zach Kissel

Vice President of E-Com Services