Case Study: Leading Fortune 100 Technology Company achieves accurate, scalable multilingual transcription for its AI virtual assistant with TransPerfect DataForce

TransPerfect enhances client's virtual assistant with multilingual transcription and annotation

The Leading Fortune 100 Technology Company needed best‑of‑class speech recognition and natural language understanding for its virtual assistant, which supports millions of users worldwide. Delivering that performance required thousands of hours of accurately transcribed and labeled multilingual speech data, a complex task involving hundreds of linguists; the company engaged TransPerfect’s DataForce multilingual transcription & annotation services to meet this challenge.

TransPerfect deployed its DataForce platform from secure global facilities, hiring and training native‑level data specialists in 12 languages and ramping up projects within weeks. In under six months TransPerfect onboarded 400 full‑time data specialists across five countries and tapped a community of 1,000,000 members and experts in 200+ languages, providing a continuous stream of highly accurate training data that enabled the customer to develop new features and improve existing capabilities of its AI virtual assistant worldwide.