Case Study: Bristol-Myers Squibb achieves 20% higher compliance and consistent multilingual training with TransPerfect

TransPerfect enables BMS to maintain consistency in training programs across its core languages

Bristol Myers Squibb partnered with TransPerfect to address the challenge of maintaining consistent, timely technical training across its seven core languages and global affiliates. The company needed centralized, in-language training materials so local trainers wouldn’t be burdened with translation and could ensure consistent onboarding and compliance.

TransPerfect translated BMS’s technical training portfolio—including CRM training, coaching training, and hardware setup & onboarding materials—working with the development agency and in-country reviewers to drive adoption. As a result, TransPerfect helped increase compliance by 20%, sped time-to-market for materials, and freed local trainers to focus on core tasks, saving internal teams substantial time and effort.

Bristol Myers Squibb