Case Study: Sanitas Advisors achieves better global team communication with TransPerfect interpretation services

Sanitas Advisors - Customer Case Study

Sanitas Advisors worked with TransPerfect to help Alcon address communication challenges across its highly diverse global workforce. The Global Professional Affairs team included 110 members from more than 22 countries and six native languages, and virtual meetings were often hindered by language barriers, limiting engagement and collaboration.

TransPerfect provided a multilingual interpretation solution through Sanitas Advisors, deploying 12 simultaneous interpreters across five languages—Russian, Mandarin, Japanese, Korean, and Spanish—along with visual interpretation support. The result was significantly improved employee engagement and satisfaction, richer discussions, better team cohesion, and more productive meetings for Alcon’s 24,000-person organization.

Sanitas Advisors

Carla Mack

Global Head of Professional Affairs