Case Study: Roger Dubuis achieves harmonized, digitized e-sales training for international boutiques with TransPerfect

Roger Dubuis Launches New Digitized Learning Experience for International Teams

Roger Dubuis, the hyper-maison Manufacture Roger Dubuis, needed an engaging e‑sales ceremony to help in‑boutique employees learn how to communicate, sell, and deliver value to clients. They partnered with TransPerfect to transform a lengthy offline manual into a digitized e‑learning sales ceremony.

TransPerfect’s e‑learning team built a sharp, immersive, mobile‑accessible training that preserves Roger Dubuis’s contemporary brand look, supports multi‑language roll‑out, and harmonizes the international retail team’s sales approach. The solution reached 150 sales people across 33 boutiques, delivered one harmonized message, saved time for staff and managers, and gained strong adoption from boutique teams, office staff, and top management.

Roger Dubuis

Andrea Taglioretti

International Training Manager, Manufacture