Case Study: IQVIA achieves accurate high-volume clinical-report translations and streamlined reporting with TransPerfect

Quintiles - Customer Case Study

IQVIA, a leading global pharmaceutical services firm, needed accurate localization of high‑volume adverse event and clinical reports—many handwritten with medical shorthand and complex terminology—for central safety review. IQVIA engaged TransPerfect for specialized language services, including medically certified translators and secure, centralized document handling.

TransPerfect assembled physician‑translators, set up a secure online portal for direct report submission, and provided standardized summary reports tracking submission date, country, site/patient number, and delivery date. The TransPerfect solution saved hours of processing time, improved translation accuracy for reports from over ten countries, and streamlined IQVIA’s pharmacovigilance workflow while strengthening the vendor–client partnership.

IQVIA