Case Study: Nortel Networks achieves centralized global website management, consistent localization and major time & cost savings with TransPerfect

Nortel Networks - Customer Case Study

Nortel Networks, a global leader in communications, needed to centralize development and maintenance of its country websites while strengthening brand voice and standardizing input, production, and review across North American and international stakeholders. To address technical and localization complexities — including CMS integration with TeamSite, localization of graphics and assets, managing multiple concurrent projects, and controlling costs for a 10,000‑page effort — Nortel engaged TransPerfect for turnkey technical and language services (glossary development, CMS/workflow integration, and localization consulting).

TransPerfect assigned a dedicated linguist team, implemented a three‑stage language/technical/QA review, built a centralized glossary and content templates, and created fluid TeamSite-to-vendor workflows for project submission and return. The solution delivered consistent brand voice, flawless CMS integration, and scalable processes that minimized “rogue” localization, reduced turnaround time and costs, and enabled Nortel to control and distribute costs across its 10,000‑page international localization program.

Nortel Networks