Case Study: Leading Automotive Manufacturing Company achieves rapid multilingual virtual assistant command localization and improved recognition with TransPerfect (DataForce)

Leading Automotive Manufacturing Company - Customer Case Study

Leading Automotive Manufacturing Company needed localization of smart‑home voice commands and multiple utterance variations in English, French, Dutch, and Korean so the system would correctly understand user requests and trigger appropriate actions. They engaged TransPerfect (DataForce by TransPerfect) to provide localization and linguistic coverage for the Smart Home technology.

TransPerfect’s DataForce team localized commands and context‑free grammars, had native speakers generate multiple variations per command, and localized NLU, NLG, and test cases; they built and trained a development and QA team in 15 business days and completed the work in two weeks, hitting all KPIs on time. The result was increased utterance coverage and reliable recognition across languages, backed by DataForce’s global community (1,000,000 members, experts in 200+ languages) and TransPerfect’s platform controls.