Case Study: Indiana University Northwest advances equitable property tax policy with TransparentChoice

Indiana University Northwest - Customer Case Study

Indiana University Northwest worked with county authorities, who faced the highly divisive challenge of updating their property taxation model to advance more equitable development. They needed to foster community relationships and minimize political resistance by creating a transparent and trustworthy process for developing a new policy. They engaged TransparentChoice to facilitate this stakeholder engagement.

TransparentChoice implemented a six-month process that brought together diverse stakeholders to build criteria and develop policy alternatives. Their software provided instantaneous feedback, which helped build clarity, focus on shared interests, and generate buy-in for the final outcome. The result was a rigorously developed policy that was published with confidence, creating more support for its implementation. TransparentChoice provided a vehicle for collective decision-making that is helping to change the culture of public decision-making for the local government.

Indiana University Northwest

Ellen J. Szarleta

Director, Centre for Urban & Regional Excellence: Professor