Case Study: Nationale Nederlanden achieves simplified, stronger CIAM and improved security and customer experience with Transmit Security

Nationale-Nederlanden Simplifies & Strengthens their CIAM Architecture with ID Orchestration

Nationale Nederlanden, a leading Dutch financial services company serving millions of customers, faced a complex, multi-vendor CIAM landscape that hampered agility, customer experience and regulatory compliance (PSD2, KYC/AML). To deliver a frictionless and secure digital experience while simplifying identity management, they selected Transmit Security’s Orchestration Services to centralize identity decisions and streamline CIAM processes.

Transmit Security implemented a central orchestration hub with no-code, drag-and-drop journey building to decouple identity logic from applications, enable risk-based authentication and simplify integrations. The result: improved customer adoption and engagement, stronger identity security and reduced friction (single verification across channels), faster time-to-market for new journeys, positive engineer feedback, and formal recognition from KuppingerCole for outstanding CIAM innovation.

Nationale Nederlanden

Bas Kerpel

Product Owner of IAM