Case Study: BRED achieves accessible, password-free banking for disabled adults with Transmit Security's BindID

How We Helped a European Bank, BRED, Do It

BRED, a European bank serving more than a million clients, faced a critical accessibility issue: its payment keyring digital wallet was hard for disabled adults and their guardians to access, with confusing redirects, forgotten passwords, and frequent lockouts that required call‑center resets. To remove that barrier, BRED chose Transmit Security’s BindID to provide a passwordless, no‑app authentication experience.

Transmit Security deployed BindID in seven days, delivering one‑touch, password‑free access that made the keyring service truly accessible. The rollout cut support call volume and operating costs, reduced fraud risk, increased adoption among the target users, and gave BRED a stronger security posture alongside a much-improved customer experience.

BRED