Case Study: UF Health Hospitals restores transit route visibility with TransLoc

UF Health Hospitals restores route visibility for 261,000 annual passengers with TransLoc

UF Health Hospitals, a leading academic health center in Gainesville, Florida, faced a significant challenge when its fixed-route transportation services stopped appearing on its transit app and desktop interface. This issue, which disrupted trip planning and created confusion for users relying on real-time updates, was addressed with the help of its vendor, TransLoc, and its fixed-route service.

TransLoc's team responded quickly to resolve the technical issue, restoring full route visibility to the digital platforms. This swift solution ensured that riders, including staff, patients, and visitors, could once again rely on accurate transit information. The result was a greatly improved rider experience, which is critically important in a healthcare environment where time and clarity are essential for maintaining trust in transportation services.

UF Health Hospitals