Case Study: Case Western Reserve University improves rider satisfaction and operational efficiency with TransLoc's unified mobility platform

Case Western Reserve University streamlines campus rides with TransLoc across 3-square-mile service area

Case Western Reserve University faced growing transportation demands across its urban campus. The challenge was to integrate its on-demand transportation services into a single, seamless experience, as operating multiple systems led to rider confusion and operational inefficiencies. The university partnered with TransLoc to address this need.

TransLoc implemented a unified mobility platform that consolidated the university's on-demand and responsive transport services into one app. This solution streamlined rider access and improved operational oversight, leading to improved rider satisfaction and operational efficiency. The service, which covers 3 square miles and uses 16 vehicles, now handles approximately 190,000 annual ride requests.

Case Western Reserve University