Case Study: Airbnb achieves scalable multilingual host training with Translated Smart Dubbing

Airbnb scales host training in 204 languages with Translated

Airbnb wanted to make its First-Time Hosting Learning Series video content available in multiple languages to better serve a global audience of new hosts. Their challenge was to do this while preserving the original voices of their hosts and avoiding the high costs and slow process of traditional dubbing. They partnered with Translated to use its new AI-powered voice translation service.

Translated implemented a solution that blended transcription, machine translation, expert linguists, and voice cloning technologies. This process used expressive AI voices to maintain the hosts' original emotional tone and cultural relevance. The result was an effective and scalable localized training experience that helped new Airbnb hosts accelerate their growth on the platform.

Airbnb