Case Study: Police Bank achieves faster, smarter digital banking forms with Transformd

Police Bank - Customer Case Study

Police Bank, an Australian community bank serving the police and border protection community, faced the challenge of operating in a highly manual environment with primarily paper-based forms and limited digital capabilities. Seeking to advance its digital transformation, the bank needed to consolidate nearly 100 forms onto a single platform that integrated with its credit decisioning system. To address this, Police Bank engaged the vendor Transformd and utilized its digital form and workflow platform.

Transformd implemented its no-code form builder and automation platform, providing integration with Police Bank's systems and enabling the bank's team to build forms in-house after a two-day training. The solution resulted in a 500% increase in engagement and a 900% surge in qualified leads. Police Bank has since self-served to create 70-80 custom forms, enabling real-time loan processing and delivering a unique, seamless experience for its members.

Police Bank