Case Study: Knight Transportation eliminates a sea of paperwork and streamlines companywide processes with Transflo

TRANSFLO Products Help Knight Transportation Eliminate a Sea of Paperwork & Improve Business Processes Companywide

Knight Transportation, a major U.S. truckload carrier, faced a paper-heavy, error-prone workflow where drivers mailed delivery documents to Phoenix and payroll manually opened and scanned envelopes, causing misplaced paperwork and slow back-office processing. To address this, Knight deployed Transflo document management, Transflo express indexing and Transflo Express truck stop scanning to digitize and route documents electronically.

Transflo’s solution routed scanned documents to the correct departments, enabled drivers to scan receipts and logs at truck stops, and reduced in-house scanning and lost files. The result: Knight “eliminated a sea of paperwork,” sped invoicing and collections, and shortened payroll turnaround (drivers can scan at 10 a.m. and be paid by ~2 p.m.). Measurable impact includes reducing payroll staff from 20 to 9 while the fleet grew from about 2,800 to 3,800 trucks, demonstrating significant efficiency gains from Transflo.

Knight Transportation

Adam Miller

Senior VP of Finance and Accounting