Case Study: Salem State University eliminates manual international payment work with TransferMate and TouchNet

University College Cork eliminates manual international payment work with TransferMate in 48 hours

Salem State University, a regional public university, faced significant challenges processing international student payments through manual wire transfers. This process created administrative burdens for their finance team, caused delays and stress for students, and incurred high international receiver fees for the university. They sought a solution to integrate with their TouchNet platform and turned to vendor TransferMate Global Payments.

By implementing TransferMate's integration with TouchNet, Salem State eliminated all manual payment processing. The solution provided students with live FX rates and multiple payment methods within the university's branded portal, ensuring accurate and faster payments. For the university, the results included the complete elimination of international receiver fees, a streamlined reconciliation process, and the freeing up of staff resources to focus on value-added projects for students.

University College Cork