Case Study: Trevecca Nazarene University streamlines student payments with TransferMate

Trevecca Nazarene University - Customer Case Study

Trevecca Nazarene University, a Christian higher education institution in Nashville, Tennessee, was struggling with a complicated student payments process. International students had difficulty making tuition payments, wires were hard for the finance team to track, and the university’s existing platform created delays and heavy administrative work. TransferMate Global Payments, used alongside TouchNet, was brought in to help streamline the process.

With TransferMate Global Payments, Trevecca now manages incoming international payments more efficiently, with payments posted directly to student accounts through TouchNet. The university also benefits from 24/7 customer service, reducing manual follow-up and improving the experience for international students. As a result, Trevecca’s finance team spends less time tracking and entering payments and more time on higher-value work.

Trevecca Nazarene University

Josh Winskie

Financial Analyst