Case Study: St. Edward’s University simplifies international payments with TransferMate and TouchNet

St. Edward’s University speeds international payments 2x with TransferMate Global Payments

St. Edward's University, a liberal arts university in Austin, Texas, faced significant challenges processing international student payments. The process was complicated for both the students and the staff, involving inaccurate wire transfers, manual reconciliation, and difficulty matching payments to the correct student accounts. The university partnered with vendor TransferMate Global Payments and utilized its integration with the TouchNet payment platform to address these issues.

The solution implemented by TransferMate provided a fully integrated system within the university's existing TouchNet portal. This allowed international students to pay as easily as domestic students, with locked-in exchange rates and multiple local payment options. For St. Edward's, the integration eliminated manual reconciliation, as payments are now automatically and accurately applied to student accounts. The results included a much smoother payment experience, payments reaching accounts twice as fast, and a significant reduction in administrative workload for the university's staff.

St. Edward’s University