Case Study: Northwest Missouri State University streamlines international payments with TransferMate and TouchNet

Northwest Missouri State University streamlines 9,000-student international payments with TransferMate

Northwest Missouri State University sought to simplify the international payment process for its students through its TouchNet platform. Its previous method was not fully integrated, requiring manual reconciliation of payments and causing trust issues for students who were redirected to third-party websites. The university partnered with TransferMate to overcome these challenges.

By integrating TransferMate directly into TouchNet, payments are now processed automatically within the university's portal, eliminating manual administrative work. This solution provided a seamless experience for students and ensured payments were matched in real-time. As a result, Northwest Missouri State saved significant time and reduced student inquiries. The finance team also found TransferMate to be a cost-effective method for processing student refunds.

Northwest Missouri State University