Case Study: Kent State University streamlines international tuition payments with TransferMate

Kent State University streamlines payments for 1,650 international students with TransferMate

Kent State University, a public research university with a significant international student population, faced administrative challenges in processing international tuition payments. Their previous system required manual reconciliation and was fragmented for students. They implemented TransferMate's embedded payment service through the Illumia platform to address this.

The solution integrated TransferMate directly into the university's existing student payment portal, eliminating manual work for the finance team and creating a seamless payment experience for international students. This resulted in the complete elimination of time previously spent retrieving, posting, and reconciling these payments. The vendor, TransferMate, allowed Kent State's small payments team to focus on higher-value work by significantly increasing efficiencies.

Kent State University