Transera

Transera eliminates the barriers inhibiting high volume sales and service call centers from delivering a superior customer experience. Transera' cloud-based solution helps call centers manage constantly shifting demands for agent resources, control multiple outsourcers and locations more effectively, and eliminate exorbitant capital expenditure outlays. Addressing these and other call center management issues translates into tangible business results. Some of Transera' customers who are taking advantage of significant revenue gains and cost reductions are Wirefly, Aon Integramark, Office Depot, TIVO and Guthy-Renker.