Case Study: Innovative Pain Care Center boosts collections and cuts AR days with Transcure

How Comprehensive RCM Services Fueled the IPCC's Revenue Recovery

Innovative Pain Care Center (IPCC), a multi-specialty pain management group, was struggling with a massive $23 million accounts receivable backlog due to inefficiencies in its in-house medical billing. This challenge, characterized by low collection rates and serious cash flow problems, prevented the clinic from focusing on patient care. To address this, IPCC partnered with the revenue cycle management firm Transcure to outsource its medical billing and collections services.

Transcure implemented a comprehensive solution that included auditing and resubmitting claims, denials prevention training, and dedicated account follow-up. The results were significant: Transcure recovered $300,000 in AR within two months, reduced days in accounts receivable from 95 to under 35 days, and increased monthly revenue by 20%. This partnership gave IPCC back control of its cash flow and allowed its staff to refocus entirely on providing excellent patient care.

Innovative Pain Care Center

Daniel Burkhead

Founder and CEO