Case Study: Ernst & Young achieves faster, accurate interview transcription with TranscribeMe

Ernst & Young - Customer Case Study

Ernst & Young (EY), through its business management subsidiary Parthenon, needed a better way to handle a high volume of research interviews conducted by over 100 consultants each day. The team struggled to take precise notes while staying fully engaged in client calls, making accurate interview transcription essential for improving efficiency and capturing key information.

TranscribeMe provided EY with highly accurate human transcription services for research calls, delivering formatted text that was ready for analysis platforms. With turnaround times of 1–3 days, TranscribeMe helped EY scale transcription across hundreds of audio hours each month, improving consultant focus during interviews and making client information easier to reference and analyze.

Ernst & Young