Case Study: Indiegogo Slashes Privacy Request Costs by 80% with Transcend

Indiegogo cuts privacy request processing costs by 80% with Transcend

Indiegogo, a leading crowdfunding platform, faced the challenge of manually processing user privacy requests to comply with regulations like GDPR and CCPA. This inefficient process involved multiple teams and took weeks to complete, creating a significant operational burden. To solve this, they partnered with Transcend for its data governance and privacy request automation solution.

By implementing Transcend's platform, Indiegogo automated its data privacy workflows, integrating with systems like Sailthru and Salesforce. This solution slashed privacy request processing costs by 80% and saved cross-functional teams an estimated 90 days of cumulative time per year. The partnership with Transcend also improved security and allowed Indiegogo's legal team to manage privacy compliance with minimal engineering support.

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