Case Study: GoCardless saves 1,040+ hours a year with Transcend

GoCardless saves 1,040+ hours a year with Transcend

GoCardless, a global bank payment company, faced significant challenges scaling its privacy program with a legacy tool. The manual processes were burdensome, hindering data visibility, DSR fulfillment, and strategic projects. Seeking a tech-forward solution, they turned to the vendor Transcend to implement a full suite of privacy solutions including Data Mapping, DSR Automation, and Consent Management.

By implementing Transcend's platform, GoCardless automated its privacy operations, eliminating hundreds of hours of manual work. The results were substantial, including over 1,040 hours saved on DSR fulfillment per year and a 99% connection rate for their data stores. Transcend’s solution not only improved compliance but also enabled business innovation and elevated executive trust in the privacy program.

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