Case Study: Medidata achieves a unified user experience with Transcenda

Medidata unifies 1M+ users with Transcenda

Medidata, a Dassault Systèmes company, is a leader in the digital transformation of life sciences. Their challenge was to unify the fragmented user experience across their comprehensive clinical development platform, which is used by over one million people. They sought to create a holistic, human-centered journey for users who engage with multiple products in their portfolio and enlisted vendor Transcenda to help achieve this goal.

Transcenda implemented a new design system and provided React engineering, user research, and project management. This solution improved the end-to-end user experience, resulting in a smoother onboarding process for new customers and an enriched experience for existing ones. A key result was a shift to a self-serve model that accelerated engineering deliverables. Transcenda's work ensured the system's adoption and empowered Medidata's internal teams to utilize it to its fullest potential.

Medidata