Case Study: Centric Software enhances user experience and speeds data access with Transcenda

Centric Software speeds data access and decision-making with Transcenda

Centric Software, a provider of the Centric PLM enterprise platform, faced the challenge of enhancing and simplifying the user experience for its diverse client base. Their sophisticated cloud-based solution offered immense functionality, but the breadth of features meant users spent significant time accessing the specific data points they needed for their unique roles. Partnering with Transcenda, the goal was to streamline how designers, merchandisers, and other personas get to their key workspaces and information.

Transcenda addressed this by conducting user interviews, usability testing, and rapid prototyping to ideate and define a new configurable view solution. This allowed users to set up custom views and workspaces more efficiently and leverage relevant data used by similar roles. The results included an enhanced user experience with faster data access for different roles, which reduced access time and led to faster decision-making and execution. Transcenda's work increased user productivity and satisfaction, with the client's feedback highlighting them as a trusted partner whose proactive approach significantly enhanced the product's usability.

Centric Software