Case Study: Widener University streamlines campus services with TransAct Communications OneCampus

Widener University - Customer Case Study

Widener University, with 5,850 faculty, staff, and students across three campuses, faced significant challenges with its obsolete Campus Cruiser portal. The legacy system lacked mobile responsiveness, a search function, and data separation, creating difficulties for users trying to access services like class registration and fee payments. Seeking a modern solution, the university turned to TransAct Communications and its OneCampus product.

TransAct Communications implemented OneCampus, a streamlined portal featuring a powerful Google-like search bar and robust API integrations with systems like Canvas and ServiceNow. The solution provided a personalized, reliable user experience with data separation for different campuses and roles. The university achieved a vastly improved, easier-to-use system and set a goal of over 70% of the campus utilizing the software daily.

Widener University

Chris Smith

Director of Systems Administration