Case Study: Salem City Schools improves bus routing productivity with TransAct Communications’ TravelTracker-Routing

Salem City Schools Improves Productivity and Community Service with TravelTrackerRouting

Salem City Schools, a school district in Virginia, faced significant challenges with its previous on-premise bus routing software, which was difficult to use and maintain. This led to persistent troubleshooting issues and poor vendor support. Seeking a better way to manage routes for its 2,000 students, the district turned to TransAct Communications and implemented its TravelTracker-Routing solution.

The cloud-based TravelTracker-Routing solution from TransAct proved to be intuitive and user-friendly, featuring drag-and-drop functionality and a helpful support portal. The results were immediate time savings and increased productivity, allowing staff to efficiently handle nearly 800 parent requests during the school year's first week. TransAct's solution enabled the district to provide better transportation services and improve communication with the community through an integrated parent portal.

Salem City Schools

Lewis Armistead

Supervisor of Transportation