Case Study: Caldwell County School District simplifies routing and improves accuracy with TransACT TravelTracker-Routing

How Caldwell Simplified Its Routing Process with TravelTracker

Caldwell County School District, a mid-sized district in North Carolina, faced significant challenges with its antiquated, single-user routing system. The legacy software offered limited visibility, could only be accessed from one computer in the transportation building, and severely hindered efficiency, especially when the sole licensed user was unavailable. Seeking a modern solution, the district turned to vendor TransAct Communications and its product, TravelTracker-Routing.

The cloud-based TravelTracker solution provided unlimited user access, allowing the entire transportation team and even school principals to view and manage routes remotely. The implementation dramatically streamlined the routing process, reducing a 15-step task to just two steps and cutting the time required to route students in half. This led to improved accuracy, greater transparency, and significant time savings for the district's routing team. The customer success team at TransAct was also highlighted as being exceptionally responsive and helpful.

Caldwell County School District

Jay McCarraher

Director of Transportation