Case Study: Lewis-Gale Medical Center achieves 24/7 HVAC reliability with Trane Commercial

Lewis-Gale Medical Center

Lewis-Gale Medical Center, a healthcare facility in Virginia, required a highly reliable HVAC system to ensure patient care and operational uptime. Their challenge was the immediate response needed for system faults, as their cooling plant lacked full backup. They partnered with Trane Commercial for a solution involving continuous monitoring and rapid service.

Trane implemented its Central Monitoring service and a Scheduled Service Agreement to provide 24/7 oversight of the HVAC system. This solution resulted in a 30% reduction in service truck rolls, a 6-minute average response time, and a 67-minute resolution time, significantly reducing downtime and operational costs for Lewis-Gale Medical Center.

Lewis-Gale Medical Center