Case Study: Kindred Healthcare restores comfort and reliability with Trane Commercial HVAC and service support

Kindred Healthcare - Customer Case Study

Kindred Healthcare, a large U.S. healthcare operator with hospitals and nursing centers nationwide, faced an urgent cooling failure when a chiller went down at one of its Salt Lake City nursing homes during a week of 95-degree heat. Trane Commercial was called in to address the HVAC emergency and restore comfortable conditions for patients and staff.

Trane Commercial responded within hours, sending five technicians on a Saturday morning to repair the chiller quickly and get the facility back online. The fast, professional service led Kindred Healthcare to rely on Trane for ongoing sales, service, parts, maintenance, and project management across multiple states, including additional HVAC and backup generator projects completed on strict schedules.

Kindred Healthcare

Craig Sharpe

Area Manager of Maintenance