Case Study: Secretlab achieves real-time global shipment visibility and freight audit efficiency with Tramés

SecretLab streamlines global logistics for 3 million users with Trames

Secretlab, an international ergonomic furniture specialist based in Singapore, faced significant challenges in managing its global supply chain. Manual shipment monitoring was time-consuming and error-prone, while subpar data quality from partners hindered achieving accurate real-time visibility. This unsustainable process required considerable resources. To address this, Secretlab partnered with Trames and implemented its Digital Transport Control Tower service to move towards data-driven logistics management.

Trames provided a solution that delivered industry-best real-time visibility data through seamless connectivity with all of Secretlab's forwarders. The platform enabled real-time shipment monitoring, workflow orchestration, and digital freight audit, which automated invoice verification. As a result, Secretlab established end-to-end transport management capabilities, streamlined operations, broke down information silos, and gained proactive cost management insights through a complete data pipeline integrated into their central warehouse.

SecretLab