Case Study: Telefónica achieves global freight process alignment and 4PL optimisation with Trames

How Telefonica Leveraged Technology to Drive Global Process Alignment and Optimized 4PL Operations

Telefónica, a major multinational telecommunications company, faced significant challenges due to disparate and manual freight management processes across its global operations. This resulted in fragmented data, a lack of oversight, and unreliable delivery timings for thousands of shipments. Their resource-intensive process, which was outsourced to a 4PL, was highly prone to errors and lacked resilience.

Trames implemented its full suite of digital freight management solutions to create a global control tower for Telefónica. The solution involved digitally mapping and aligning global workflows, integrating partners, and providing real-time visibility and analytics. This transformation enabled Telefónica to optimize and automate its operations, significantly improving logistics resilience and process governance. The scalable platform supported the expedient global growth of Telefónica's Digital Freight EcoSystem.

Telefónica

Gerardo Figuerola Tamayo

Global Head of Logistics