Case Study: UWT Logistics achieves company-wide buy-in for interactive performance reviews with Trakstar

UWT Logistics Gets Employee Buy-In From Managers to Line Level on Interactive Performance Reviews

UWT Logistics, a global leader in supply chain services that helps manufacturers store, control, and transport product, needed a more interactive, consistent performance process after an outside consultant recommended moving away from manager-only, ad hoc appraisals. The company wanted a fair, comprehensive system that would drive honest feedback and engagement from managers through the line level.

UWT implemented Trakstar to standardize criteria, capture a history of conversations, and automate reminders and escalation prompts for accountability. The rollout yielded strong adoption—especially among line employees—made feedback routine and actionable, tied appraisals to merit increases, and improved talent identification, development, and retention.

UWT Logistics

John Frye

COO